All orders are shipping using Australia Post or DHL with a tracking number provided. You will receive your tracking number via email when your order has been fulfilled.

If you place your order before 12pm (AEST) on a weekday it'll be dispatched to you on the same day.
Free shipping applies on all Australian orders.

If a change of address is made directly with your local post office, Australia Post or bySUMMER will not be held responsible for any loss or mis-delivered parcels. Requests for change of address must be made directly with bySUMMER via our customer care email prior to your order being shipped. We will do our best to action this request prior to your item being shipped but can't guarantee the change. If you have any questions please email our customer care team at

bySUMMER is not responsible for lost or stolen packages or packages delayed in transit unless 'Route Package Protection' was added to your order.
If you have any specific shipping requests or need to arrange for a different delivery method, please contact us at

Thank you for choosing bySUMMER!